Lately, I’ve been catching up on tech stuff. Not my favourite thing to do. My husband asks how’s it going. When I tell him he’ll often say, ‘That’s ridiculous, it shouldn’t take that long’.
While I share his frustration at times, gaining understanding about what’s involved helps reduce my frustration and keeps me outcome-focused.
As tempting as it is to tell someone that it’s ridiculous, how is telling them going to create a constructive outcome?
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Tess Brook is a communication specialist and author.
She transforms organisations by creating awareness of our communication needs, differences and patterns via her signature workshop ‘The Trouble with Talking’. Overused words feature in her workshop. Reach out to her to learn more about this workshop. Tess@cohesiveconversations.guru
When she is not transforming organisations, she can be found discovering a new corner of the world to sit and write. She and her husband love rummaging through old bookstores for gems. They live on their sailboat Saboteur with their two dogs and Zac the cat.